FAQ

Most frequent questions and answers

Yes!

Keep in mind that we are not responsible for any customs and/or duty fees, or additional taxes owed upon delivery. These fees are completely out of our control and imposed by government and regulatory bodies.

We are not responsible for lost or stolen items once they have been received by our postal service. If your item gets lost in transit, we may assist where needed with making an insurance claim.

We are located in Toronto, Ontario, Canada and use Canada Post as our shipping partner.

We use Canada Post as our exclusive shipping partner. Our shipping prices are directly fed in from Canada Post’s real time database and we do not set this rate manually. Prices are completely controlled by Canada Post.

In the future we may add other shipping partners like UPS, FedEx, Purolator, DHL, etc.

We accept all major credit cards.

We use WooCommerce Pay, Paypal, Google Pay and Apple Pay. You have a choice at checkout on which you’d like to use.

We do not collect your credit card information. Payment information is sent directly to these payment companies.

For those located in Canada, e-transfer may be an option, please reach out to info@prettypinkynaildesign.com for more information.

Our website is set up to automatically detect your location and change the displayed price according to that geo location. Please verify the correct currency is selected when in our shop. If the currency is incorrect, use the drop down to change it.

Geo locations are based off of your IP address, if you use a VPN or any other proxy service that changes this IP address, this may influence the price listed.

Your set includes your press on tips (20-26 nail tips depending on length and shape), a luxurious reusable clear acrylic display box, application kit with two adhesion options, and application instructions.

Press on sets include the following:

  • (1) Buffer
  • (1) Nail file
  • (2) Sheets of nail tabs (48 tabs in total)
  • (1) Nail glue tube
  • (2) Alcohol wipes
  • (1) Plastic cuticle pusher.
  • Additional application kits and individual application items may be purchased separately in our store. Click here to visit our store.

Yes you may.

All our press on kits are created on a “one-off” basis, however we can recreate any kit on the site that is currently out of stock or listed as backorder.

If you have any questions, please feel free to email us at info@prettypinkynaildesign.com.

Absolutely!

Custom sets can be ordered in our shop page.

Click here to order your custom set.

Please carefully review the product details before making your purchase.

Feel free to email us for more information. customsets@prettypinkynaildesign.com

All sales are final. We will not provide refunds or returns.

If you have any issues with your order please don’t hesitate to contact us via email orders@prettypinkynaildesign.com

No. The feathers are not real, just super pretty! 🙂

If you take care of them, absolutely and more so when you use the nail tab to adhere the press on nails.

Nail tabs provide great adhesion, however we recommend going with the press on nail glue as the adhesion is far superior, but can still be removed and reapplied.

If you have applied using the glue, make sure to properly buff away the old glue on the underside of the nail tip so that you have a nice clean service to adhere to your natural nail.

***WARNING*** If you use acetone to remove your set YOU CANNOT REUSE the nails.

If you are in the Toronto area and aren’t sure or confident enough to apply your own press-on sets, you may book an in-person appointment for a detailed and gentle dry manicure.

This process includes:

    • removal of dead skin
    • cuticle care.
    • application of primer to promote and further improve adhesion.
    • application of your press on nails using your choice of nail tabs or nail glue.

Prices start at $25 Canadian dollars and vary depending on the state of your nails and if you currently have nail polish or acrylics.

Depending on the length and shape of the set you chose, you will receive 20 to 26 nails. This is because we include 2 nail tips of each size.

Nail size sets range as follows 0-9, 0-10 and 0-11. You can find the exact number for your set in the product details.

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Our prices are listed in Canadian dollars. To change currency, please choose from the drop down menu below.